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Billing

How billing works

ReLoc product help — describes how this app works

ReLoc has two halves. Getting to your destination is free; the after-landing half is the paid tier, Elite.

What is free

The entire before-takeoff journey — route intelligence for your corridor, the full document quest, the budget planner and your visa roadmap — is free, with no card required.

What Elite adds

Elite covers the settling-in half: the after-landing guides, cross-device sync, and priority support. The current plan details and price are on the pricing page, which is the single place we maintain them. We deliberately do not repeat the price here, so this article cannot go stale.

Payments

Card payments are processed by Stripe. ReLoc never sees or stores your full card details.

Trials, cancelling and renewals

Elite starts with a trial with a card on file, and you can cancel at any time from the billing portal. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for.

Billing problems

If a charge looks wrong, contact support and pick the Billing category. Include the date and the last four digits of the card if you have them — never the full card number. We will look it up and come back to you.

Still stuck?

Send us the specifics and we will pick it up from there. If your question needs a qualified professional, we will tell you that straight away rather than leaving you waiting.

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