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Account & data

Deleting your data

ReLoc product help — describes how this app works

You can ask us to delete the personal data we hold about you, and we will.

How to ask

Email hello@relocapp.com from the address on the account, or file a support request under the Account category, and say that you want your data deleted. Asking from the account's own email address is what lets us confirm the request is really yours.

What gets deleted

  • Your account and profile
  • Your journey: route, Mission Briefing answers, roadmap, quest progress and budget
  • Your captured email address and any marketing consent attached to it
  • Your support tickets and their messages

What we keep, and why

We keep the minimum records we are required to keep — for example, records of payments, which tax and accounting rules require us to retain. Those are kept separately from your journey data and are not used to build a profile of you.

Other rights

The privacy policy sets out the rest: access to what we hold, correcting it, exporting it, and opting out of marketing at any time.

Deleting without contacting us

If you never gave us an email address and never made an account, we have nothing tied to you — your journey lived in your browser. Clearing your browser storage for this site removes it.

Still stuck?

Send us the specifics and we will pick it up from there. If your question needs a qualified professional, we will tell you that straight away rather than leaving you waiting.

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